What to Look For in an Online Casino 2021

Canadian punters have lots of choices when it comes to online gambling. Let’s take a deep dive and explore what’s going on in the casino world.

Many local and foreign-registered casinos offer their services to players from Canada, but sometimes it is hard to tell a good casino from a bad one, especially if you are not an experienced player yet. So, what are the key aspects of a casino that you should consider before signing up? We asked this question from Canadian iGaming expert Michelle Thomas (view her profile here). Michelle knows the online gaming industry inside and out and is ready to share her insights.


When you look for a casino site, you should make sure that it holds a gaming license. The license can come from Canada or a foreign jurisdiction such as Malta, Gibraltar, the Isle of Man, or the UK. Certain Caribbean countries also issue licenses. 

If you want to deposit in cryptocurrencies, you should choose a Curacao or Costa Rica licensed casino as European jurisdictions don’t allow crypto gambling. While casino online Canada focused websites are hard to find, there are thousands of global brands out there, accepting players from all over the world. It is important to select the one with the legit license.

Always make sure they have a legitimate license

Casino games selection

You visit an online casino to play games, right? So, it makes sense that game selection is one of your main decisive factors. The more games a casino has, the more people will play there. Some people are after bingo or sports betting, while others look for a certain variety of blackjack. You’ll find many casinos that offer over a thousand casino slots. Slots are fun games, and when you have a vast selection of them, you’ll never get bored at the online casino. 

It usually pays out to have games from several game producers, including big names such as NetEnt or Play’n GO. One of the newest innovations in the casino industry is the live dealer games. Even though not all casinos offer these games, why not choose one that has them so you can give them a go?

Design of the website

We have seen plenty of casino websites that simply seem unprofessional. When you have difficulties finding what you are looking for or games don’t load quickly, you will surely not bother with the site. 

An online casino must have a user-friendly site where the games are visible right away, and the most commonly used functions such as claiming bonuses, registering, or depositing are just an easy click away. If the site is offered in several countries, it pays off to localize the site properly. 

For example, if the target audience is Canadian, the content should have proper French translation. If it seems machine translated, it can seem unprofessional, perhaps even untrustworthy. 

Payment options

Being able to pay with debit and credit cards and bank transfers are pretty basic, but the best casino sites accept different payment methods as well. E-wallets such as Neteller and PayPal are known worldwide, and it is great if the casino accepts local payment methods as well.

In Canadian casinos, Interac and InstaDebit deposit options are often offered. Many international gamblers like to deposit using cryptocurrencies as this gives a whole new level of anonymity to transactions. However, European-run casinos cannot offer this option due to European laws. 

Customer support

You may not think about how important customer support is until you have a problem. Indeed, you’ll appreciate 24/7 chat support when you have an urgent issue. It is worth testing how quickly customer support gets back to you and how efficiently they handle your case before you commit to a casino. 

Customer service can make all the difference

Casino bonus offers

It is the bonuses that people are looking for when they try to find a suitable online casino in Canada. Nowadays, punters are quite demanding when it comes to bonuses. The more bonuses and promotions a casino offers, the more people will be interested in signing up and depositing regularly. It is best practice to display the best bonus offers right on the landing page to catch the attention of people opening the site. 


You will want to play at a safe, fun place, so you should consider online casinos carefully before signing up. The design of the website, the game selection, and bonus offers are good indications of a great casino site, but you should also check the licensing information and the customer support before you commit. 

Renee R. Scully
Renee R. Scully
Travel, Business and Tech Blogger. Loves to travel almost as much as she loves her hometown in Chicago. Blogging for over 5 years.

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